Companies across industries have always tried to get creative in myriad ways to either cover up what they are doing or to facilitate some process that otherwise seems complicated. Many such creative ways are quite astonishing, both in the negative and positive sense. Some methods are useful while some are very contentious.
The matter in question here is can couriers photograph your house. The truth is they can. But the real question is should they? There is no legal statute that prevents couriers from photographing your house but then it is a sort of an invasion of privacy. One can debate that in the era of Google Street View and Maps, most homes are anyway visible online and there are many types of surveillance used by state and private agencies for many reasons. But a courier company sending a parcel to Netherlands taking a photograph of your home to prove that they had been there and missed you is quite outrageous.
There have been many instances in the UK and some other countries where major courier companies have resorted to taking photographs of the property and their van or employees just to send the images to the customer to prove that they did their job. In an attempt to do this and after executing such a policy, employees of couriers and delivery guys have been seen taking photos in haste even without checking if the intended recipient is there in the house or property. This is outright malpractice.
Companies like www.courierpoint.com having global networks have not endorsed this practice and have actually gone on record to condemn such policies that not just compromises privacy but also fuels a malpractice.
Admittedly, the courier industry has had problems with the recipients not being at the address at a given time. Courier companies have faced customers who claim to have been home and then couriers have falsely claimed that the delivery guys did visit the place. Hence, the photographing policy was and is aimed at ensuring that delivery guys get to the address and that customers cannot claim that the courier never reached them. It is hard to say who’s lying in a given instance because customers and courier companies both have been untrue in the past.
Surely, there has to be an alternative to a policy that is so contentious. With live vehicle tracking systems available today, companies or customers shouldn’t have to lie or make false claims. Everything can be made transparent.